1. Introduction
Builos ("we", "our", or "us") operates the builos.com website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Company or LLC name (optional)
- Phone number (optional)
- Password (stored encrypted, never in plain text)
Project Data
When you use Builos, you may provide:
- Project names, addresses, and budgets
- Category and cost breakdown information
- Transaction records (amounts, vendors, dates)
- Receipts and construction photos you upload
- Contractor information and names
- Scope of work documents
Payment Information
Payment processing is handled by Stripe. We do not store your credit card number, bank account details, or other sensitive payment information on our servers. Stripe's privacy policy governs their handling of your payment data.
Automatically Collected Information
We may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- IP address
- Device identifiers
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Builos platform
- Process your transactions and manage your subscription
- Generate reports, budgets, and analytics you request
- Send you important service updates and notifications
- Send weekly project summaries (if enabled)
- Provide customer support
- Improve and develop new features
- Detect and prevent fraud or abuse
4. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Stripe (payments), Supabase (database hosting), Vercel (website hosting), Resend (email delivery), OpenAI (AI-powered features like material estimates)
- Contractor Upload Links: When you generate a receipt upload link for a contractor, they can submit receipts to your project. They do not gain access to your account, budget data, or other project information.
- Legal Requirements: We may disclose information if required by law, court order, or governmental request.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (TLS/SSL) and at rest
- Secure password hashing
- Row-level security on our database
- Regular security reviews
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal obligations.
7. Your Rights
You have the right to:
- Access your personal data
- Update or correct inaccurate data
- Delete your account and associated data
- Export your data (via CSV export and PDF reports)
- Opt out of marketing communications
To exercise these rights, contact us at hello@builos.com.
8. Cookies
We use essential cookies to maintain your session and keep you logged in. We may use analytics cookies to understand how you use our service. You can control cookie settings in your browser.
9. Children's Privacy
Builos is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: